I incurred additional cost during or as a result of my delay. Can I reclaim these costs with the airline?

Airlines may refund you for the expenses you incurred as a direct result of your delay or cancellation, for instance food or drinks purchased at the airport or hotel accommodation in the case of a long layover. But please note you would generally need to have retained your receipts. If you incurred such costs, we can include a request for a refund in our correspondence with the airline. However, if you missed part of your holiday as a result of the delay, the airline will not be required to pay an additional compensation for this. You would therefore need to submit a request with your travel insurance for those losses.

2019-03-18T14:33:16+00:00August 15th, 2016|

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