What does Flightdelaypay.com do and why should I not submit the claim myself?

August 15th, 2016|

Have you been subject to a long delay cancellation or were you denied boarding. You will probably be entitled to compensation of up to € 600,- per person. We [...]

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How much does Flightdelaypay.com charge?

August 15th, 2016|

We accept claims on the basis of 'No win, no fee'. This means we won't charge you unless we succeed at claiming compensation, even if this requires legal steps. [...]

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Why is the compensation in Euros not Pounds?

August 15th, 2016|

Regulation (EC) 261/2004 regarding flight delays, cancellations & overbookings specifies the amount passengers are entitled to. In this document, the sums are mentioned in euros. Once the airline has [...]

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I am unable to upload a document to your website. What should I do?

August 15th, 2016|

You can always send us documents by email as an attachment. Please use info@Flightdelaypay.com. These files will automatically be connected to your account as long as you make sure [...]

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Can I send documents to you by regular mail?

August 15th, 2016|

Yes, you can. However, please notify the claims team in advance so we can take this into account when we plan the steps for your claim. After we receive [...]

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I have a question about my claim, can I reach the claims team by telephone?

August 15th, 2016|

We prefer to deal with claims via the website or e-mail but you are welcome to call  01342 889777 to speak to a member of our team direct.

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