Please click on the tail fin to access our flight delay claim calculator for your carrier
Submit your details
We verify your flight for compensation
We handle your flight delay claim
We work with airlines on your behalf
Success! Your money is here
We send you the flight delay compensation less our fee
Flight Delay Compensation Specialists
✈ WE WILL NOT BE BEATEN ON FEES – OUR CHARGE AGAINST ALL SUCCESSFUL CLAIMS IS THE LOWEST FEE OF ALL REPUTABLE FLIGHT DELAY COMPENSATION COMPANIES ✈
Do you know your rights?
If you were on a flight in the last 6 years that was delayed over 3 hours or cancelled; or if you were denied boarding, the airline may owe you money.
Each year it is estimated that over 30 million European air passengers suffer from flight delays and cancellations and only 9% are aware of their rights. Since 2004, European airline companies need to financially compensate air passengers in accordance with regulation EC 261/2004.
We know that it can be difficult for consumers to get the compensation they are entitled to. This is where we come in. Flight Delay Pay is a team of travel and legal professionals with vast knowledge and many years of experience working with European Passenger Rights. We strive to make claims for compensation as easy as possible and achievable for everyone. We make a complicated process hassle free and communicate with airlines on your behalf. We understand your pain, so let us take the strain and handle your claim. No win, no fee!
Watch our explainer video. All your Flight Delay Compensation rights explained.
Why choose Flight Delay Pay?
We enforce your legal rights
Based on European legislation, your rights as an air passenger are protected. We can quickly determine whether the airline can rightfully invoke force majeure, or extraordinary circumstances. As a team of travel and legal professionals we know what you’re owed and we won’t settle for less!
You file a flight delay claim, we do the work! FlightDelayPay handles your claim from start to finish, including the paperwork and communications with the airline. File your flight delay compensation claim within 3 minutes. Prefer to speak to us direct? Call +44 (0)1342 889777
We do not get paid until you do! No fees in advance, even if we have to take legal steps. Our fees are amongst the lowest fees of the reputable claim companies. If we succeed with your claim for compensation we only charge 25% plus £25 per passenger admin fee. Find a cheaper compensation rate and we will match it!
We pride ourselves on our excellent customer service. If we are acting on behalf of you we will keep you up-to-date in whichever way is best for you. We can assure you that there will be no hidden costs, no complicated legal jargon to confuse and we are always available to talk to direct. But dont just take our word for it, read some of our reviews.
Flight Claims submitted
settled within 30 days
Average compensation amount
Average Review Rating
Very good. I contacted FlightDelayPay to help with a claim from an Airline who was ignoring my emails after I disputed their original reply. FlightDelayPay were quick to take up the case and were successful in the claim they made.read more
10:58 31 Jan 18
Absolutely brilliant! Great service, they were working so hard get my compensation. Highly recommended!
01:34 26 Jan 18
Found Paul very helpful, keeping us informed during the process, which was lengthy, due to the fact that this type of delay was one of the first, involving a personal injury to the first officer . Furthermore we were provided with regular updates, and asked for our comments in relation to the defendants submissions. Any information we required was answered timeously. Taking into consideration the foregoing ,we would have no hesitation in recommending this company to others
whether/or not our case was successful.read more
16:18 02 Jan 18
Was fast and straightforward. Were very good at keeping me informed. Personal attention. Reccomend.
11:26 08 Dec 17
The team at Flight Delay Pay were very helpful from the offset. They helped settle my claim against BA in a timely and professional manner.I would highly recommend their services.read more
13:34 31 Oct 17
We had a horrible delay coming back from the States and decided to use Flightdelaypay to claim some compensation from the holiday company involved. This was achieved quickly and to our satisfaction and will be using their service again if the same thing happens!! Well done.read more
11:03 30 Oct 17
Really happy with the personal service i got from these guys. I had previously failed at getting a response from EasyJet so im really chuffed i got my compensation when using Flight Delay Pay. Will be recommending to my friends.read more
20:07 28 Oct 17
I felt it took quite a while for the claim to be settled (6 months), but without Paul I don't think I would have been successful.
I had to contact them regularly to find out what if anything was going on, but he did reply quickly to all my emails.
If I needed to claim again (hopefully I wont) I would use this company again.read more
10:51 24 Oct 17
Really happy with the service I received from Flight Delay Pay - got great compensation for my delayed flight with very little effort on my part. Thanks again for all your help.read more
18:01 23 Oct 17
Friendly staff that took all the hassle out of making the claim with a quick payment for the claim.
15:47 24 Jul 17
Sorted myself and 3 friends compensation when we were denied boarding on a flight the airline had overbooked! Would certainly recommend!
20:14 23 Mar 17
When my flight from Stockholm to NYC was delayed by 3+ hours and the airline didn't offer any compensation, Flight Delay Pay quickly and painlessly recouped compensation beyond the cost of my flight. I can't recommend them enough.read more
21:01 04 Mar 17
Flight delay pay sorted my claim within a month (and my friends too) for a delayed flight from gatwick to ibiza we were on back in 2014. I was so please when my cheque arrived in the post this morning! Time for a shopping spree! ???Thankyou Paul for talking me through the process on the phone.read more
14:30 27 Aug 16
Really pleased with the fast, friendly and professional service I received from Paul and the team at Flight Delay Pay. I was on a 4 hour flight delay with BA and I received my compensation cheque in the mail only 3 weeks after submitted my claim. I thoroughly recommend!read more