Simply submit your flight information details below, send us your claim & we’ll take care of the rest. We’ll start the legal process against your airline and send you the money if successful.
Scheduled Departure date
Type of delayFlight delayed by 3-4 hoursFlight delayed by 4+ hoursFlight cancelledRe-routed causing delayDenied Boarding
No. of Passengers1234567+
Additional Passenger 1
Additional Passenger 2
Additional Passenger 3
Additional Passenger 4
Additional Passenger 5
Additional Passenger 6
Adding the additional passenger info now will speed up the claim process, however we are happy to receive it direct by email once the form has been submitted. If you would like to submit a claim for 7+ passengers, we shall contact you directly for additional passenger information.
By completing this form you are agree authorise Flight Delay Pay to act on your behalf in respect of settling your flight claim. We will instruct our solicitors to present a claim to the airline on behalf of the passengers listed. You understand that we work on a No-win-No-fee basis, which means if we aren’t successful you won’t have to pay anything. When we do recover compensation from the airline we will deduct our fees, as detailed in our Terms and Conditions on our website. You also confirm that you have permission to submit a claim on behalf of each of the passengers listed.
I agree to the statement above and accept FlightDelayPay Terms and Conditions of business
Upon a successful recovery of your claim from the airline we will pay you the full sum received less just 25% of your compensation plus £25.00 administration charge.
Compensation claims are only applicable to flights leaving an EU airport and / or any flight arriving to an EU airport by an EU registered carrier that results in either of the following:
3 hour or more delay.
Flight cancellation if not notified 2 weeks or more prior to departure.
If an Alternative flight is: a minimum of 1 hour or more earlier taking off or 2 hours or more late on arrival.
Denied Boarding / Overbooked provided you are on time with valid papers.
Re-routed with a minimum delay of 2 hours.
When you instruct us to handle your claim you will get the following:
Metrological conditions checked
Delay timings checked
Claim checked with existing successful claims
Legal letter to the Airline as checked by our solicitor
Court proceeding drafted by our solicitor
Court fees paid by Flight Delay Pay
Expert fees paid when required by Flight Delay Pay
No win, no fee
See Terms and Conditions for full details
15 The Furlongs,
Lingfield, Surrey, RH7 6JD
Monday-Friday: 7am – 7pm
Saturday: 7am – 7pm
Sunday: 7am – 7pm
Claim Hotline: +44 (0)1342 889777
Helpline: + 44 (0)1342 835761