How it works

Was your flight delayed, cancelled or overbooked? Were you denied boarding? Claim your compensation now! Your air passenger rights could entitle you to compensation of up to £540 per passenger*.

Claiming is simple and hassle-free. Our online calculator will check your claim and tell you how much you are owed and our easy to fill in form takes only 3 minutes to complete!

*Amounts vary. Charges deductible. Terms apply

Check your Flight for Compensation
How it works

Submit your claim in 3 minutes

Airlines often tell people they can’t claim flight delay compensation when they’re actually entitled to hundreds of pounds. This is where we come in: we offer assistance and legal aid where it’s required. You can immediately find out how much compensation you may be owed by using our clever Claims Calculator. It’s completely free of commitment. If you wish to proceed in filing a claim you can your full details quickly and easily via our simple form. The whole process takes less than 3 minutes. Our team of claim experts will start working on your case right away in order to make sure you receive the compensation you’re legally entitled to. No win, no fee!

How much compensation can you claim?

If your flight was delayed by three or more hours and this wasn’t the result of extraordinary circumstances, you are entitled to financial compensation. The compensation amount is determined by Regulation (EC) 261/2004 and is dependent on a number of variables. The regulations apply to all European and non-European airlines, but if your flight departed from a non-EU airport there are some additional conditions the flight must meet.

MORE INFO – YOUR RIGHTS

How it works – Our process explained

Step #1 – Submit your claim to us

You can immediately find out how much compensation you may be owed by using our clever Claims Calculator. It’s completely free of commitment. If you wish to proceed in filing a claim you can submit your full details quickly and easily via our simple form. The whole process takes less than 3 minutes.

Check your Flight for Compensation

Step #2 – Assessment

As soon as you submit your claim, our experts will start working on your case right away in order to make sure you receive the compensation to which you are legally entitled.

Each claim is assessed and screened against our worldwide flight data and weather checker. We also investigate case studies, legistlation, court rulings and any possible extraordinary circumstances that the airline may claim.

Documents are drafted and sent to you for your approval and signature.

  • Flight database verifies claim

  • Weather data assessed

  • Court rulings & case studies collected

  • Documents drafted, ready to send to airline.

Step #3 – We contact the Airline on your behalf

Having received the signed documentation back from you, Flight Delay Pay can begin correspondence with the airline. We have the experience and expertise to take the right steps at the right time. If an Airline doesn’t respond or claims an ‘extraordinary circumstance’ we will make sure the relevant additional communication and reminders are sent and airline responses are vetted. Throughout our process, we will always choose the quickest and most effective course of action. Our team will update you on your claim’s progress via email as the case progresses.

Step #4 – Legal Proceedings

Sometimes airlines will fail to respond to our communications and reminders or simply refuse to pay out on what we believe to be a valid claim. In those cases, Flight Delay Pay will ask our solicitors to issue legal proceedings against the airline in court. We issue legal proceedings in our name by the process of ‘Legal Assignment’. This isolates customers from the complicated legal process and any potential costs.

When we take a claim to court, this leads to a payout to the passengers in 95% of the cases. Win or lose, all legal fees are included and no additional fees are charged.

  • Legal Assignment

  • Claim issued with court

  • Experienced solicitor

  • 95% win rate, no additional fees

Step #5 – No win, no fee

We do not get paid until you do! We will process your claim and only charge you 25% of the total compensation* once your claim is successful. No fees in advance, even if we have to take legal steps. Our fees are amongst the lowest fees of the reputable claim companies. Find a cheaper compensation rate and we will match it!

Flight Delay Pay is a team of travel and legal professionals with vast knowledge and many years of experience working with European Passenger Rights. We work with airlines and passengers all over the world and take on claims up to 6 years back. We understand your pain, so let us take the strain and handle your claim. Submit your claim today!

START YOUR CLAIM FOR COMPENSATION

*See Terms and Conditions for full details

How it works – A comparison

The best way to get your compensation is using Flight Delay Pay.

Trying it yourself
Extremely time-consuming
Small chance of success
Stressful
Using a Lawyer
Expensive - win or lose
Very time-consuming
Complex sector