Our Blog

This is the place to view articles & guides from the Flight Delay Pay team giving our view and explanations on all things flight delay compensation.

206, 2017

British Airways Flight Cancellations 27th & 28th May 2017. An easy guide to claiming

Categories: BA IT failure, EU 261/2004 regulation, Flight Compensation|Tags: , , , |

British Airways Flight Cancellations after IT failure fiasco. Can you claim? What happened? At the start of one of BA’s busiest periods their booking system crashed . This was allegedly due to a power surge.  The power [...]

1005, 2017

Bird Strikes are deemed extraordinary by the Court of European Justice

Categories: EU 261/2004 regulation, Extraordinary Circumstances, Flight Compensation|Tags: , , |

The Court of Justice of the European Union (CJEU) is the chief judicial authority of the European Union. On the 4th May 2017 it ruled that a collision between a bird and an aircraft should be classified as [...]

104, 2017

How do I claim compensation for a delayed Flight under EU261/2004?

Categories: EU 261/2004 regulation, Flight Compensation|Tags: , , , |

It is estimated that 120,000 flights were delayed and  4,000 flights were cancelled in 2016.  This means that millions of pounds are owed in compensation to passengers.  However only 5% of passengers bother to claim.  We will walk [...]

1103, 2017

Case Study: Monarch Airlines – Flight No. ZB 1162 – September 11th, 2016

Categories: Case Study, EU 261/2004 regulation, Flight Compensation|Tags: , , , , , , |

Case study: Monarch Airlines - 11th September 2016 Flight No. ZB 1162 | Birmingham (BHX) > Larnica (LCA) Delay, Check-in Systems failure Many passengers on the above date suffered as the Baggage handling company Aviator system broke down [...]

1302, 2017

Flight Delay Compensation – Extraordinary Circumstances explained

Categories: EU 261/2004 regulation, Flight Compensation|Tags: , , , , , , , |

Each and every year it is estimated that over 30 million European air passengers suffer from flight delays and cancellations and only 9% know about their rights when they suffer from flight delays or cancellations. Did you know [...]

Start your claim

Based on European legislation, your rights as an air passenger are protected. We can quickly determine whether the airline can rightfully invoke force majeure, or extraordinary circumstances. As a team of travel and legal professionals we know what you’re owed and we won’t settle for less!

We do not get paid until you do! No fees in advance, even if we have to take legal steps. Our fees are amongst the lowest fees of the reputable claim companies. If we succeed at claiming the compensation from the airline we will only charge a success fee of just 20% of the successful claim, plus £25 per passenger admin fee.

File your claim today. The whole process takes less than 3 minutes.

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