Our Blog

This is the place to view articles & guides from the Flight Delay Pay team giving our view and explanations on all things flight delay compensation.

1210, 2018

Can Passengers claim Costs for unreasonable conduct?

Categories: EU 261/2004 regulation, Extraordinary Circumstances, Flight Compensation, Legal|Tags: , , , , , , , , |

AIR PASSENGER CLAIMS FOR DELAYED AND CANCELLED FLIGHTS. Airlines regularly seek to avoid or delay paying passengers compensation under Regulation (EC) number 261/2004 for delayed or cancelled flights. Should passengers seek a full costs order even in small [...]

1604, 2018

Which Airline is the best at settling claims for compensation?

Categories: Flight Compensation, Survey, Travel Truths|Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , |

What is the best airline for compensation? Unfortunately, Flight Delays happen all the time. Each year it is estimated that over 30 million European air passengers suffer from flight delays and cancellations and only 9% are aware of their [...]

1004, 2018

What to do If My Flight Is Delayed? a 10 point plan

Categories: Flight Compensation, How to Guide, Tips & Tricks|Tags: , , , , |

We have prepared a guide for passengers who have experienced a delayed flight. The guide is a simple checklist of what to do if my flight is delayed. We recommend you follow our 10 point plan. 1. Avoid [...]

903, 2018

Emergency Oxygen on Passenger Aircrafts – What you need to know | Travel Truths

Categories: Tips & Tricks, Travel Truths|Tags: , |

Travel Truths | #EmergencyOxygen We have all sat through the safety briefing just before take off. “In the unlikely event of a sudden loss of cabin pressure oxygen masks will drop down from the panel above your head. [...]

1502, 2018

Extraordinary Circumstances Explained – Adverse Weather

Categories: Extraordinary Circumstances|Tags: , , |

Airlines will often cite adverse weather as a reason for a delay.  This raises the question - is this a valid reason for not paying a compensation claim under EU261/2004?  This article is to better help you understand [...]

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Based on European legislation, your rights as an air passenger are protected. We can quickly determine whether the airline can rightfully invoke force majeure, or extraordinary circumstances. As a team of travel and legal professionals we know what you’re owed and we won’t settle for less!

We do not get paid until you do! No fees in advance, even if we have to take legal steps. Our fees are amongst the lowest fees of the reputable claim companies. If we succeed at claiming the compensation from the airline we will only charge a success fee of just 25% of the successful claim, plus £25 per passenger admin fee.

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