Flight Delay Pay Mobile Test2019-04-04T05:26:45+01:00
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Please click on the tail fin to access our flight delay claim calculator for your carrier

Step 1

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We verify your flight for compensation

Step 2

We handle your flight delay claim

We work with airlines on your behalf

Step 3

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We send you the flight delay compensation less our fee

Flight Delay Compensation Specialists

✈ WE WILL NOT BE BEATEN ON FEES – OUR CHARGE AGAINST ALL SUCCESSFUL CLAIMS IS THE LOWEST FEE OF ALL REPUTABLE FLIGHT DELAY COMPENSATION COMPANIES ✈

Do you know your rights?

If you were on a flight in the last 6 years that was delayed over 3 hours or cancelled; or if you were denied boarding, the airline may owe you money.

Each year it is estimated that over 30 million European air passengers suffer from flight delays and cancellations and only 9% are aware of their rights. Since 2004, European airline companies need to financially compensate air passengers in accordance with regulation EC 261/2004.

We know that it can be difficult for consumers to get the compensation they are entitled to. This is where we come in. Flight Delay Pay is a team of travel and legal professionals with vast knowledge and many years of experience working with European Passenger Rights. We strive to make claims for compensation as easy as possible and achievable for everyone. We make a complicated process hassle free and communicate with airlines on your behalf. We understand your pain, so let us take the strain and handle your claim. No win, no fee!

Check your flight for compensation

Got Delayed? Get Paid!

Watch our explainer video. All your Flight Delay Compensation rights explained.

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Why choose Flight Delay Pay?

Legal Rights

We enforce your legal rights

Based on European legislation, your rights as an air passenger are protected.
We can quickly determine whether the airline can rightfully invoke force majeure, or extraordinary circumstances. As a team of travel and legal professionals we know what you’re owed and we won’t settle for less!

KNOW YOUR RIGHTS
Low fees

Low fees, high quality service

You file a flight delay claim, we do the work! FlightDelayPay handles your claim from start to finish, including the paperwork and communications with the airline. File your flight delay compensation claim within 3 minutes.
Prefer to speak to us direct?
Call +44 (0)1342 889777

START YOUR CLAIM TODAY
No win no fee

No win, no fee

We do not get paid until you do! No fees in advance, even if we have to take legal steps. Our fees are amongst the lowest fees of the reputable claim companies. If we succeed with your claim for compensation we only charge 25% plus £25 per passenger admin fee. Find a cheaper compensation rate and we will match it!

FAQs

Honest, Available, Efficient.

We pride ourselves on our excellent customer service. If we are acting on behalf of you we will keep you up-to-date in whichever way is best for you. We can assure you that there will be no hidden costs, no complicated legal jargon to confuse and we are always available to talk to direct. But dont just take our word for it, read some of our reviews.

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Average Review Rating
We were very pleased with their customer service and grateful for their help! Their ongoing communication and updates kept us informed of our claim status, and within less than 3 months, we had a check in our hands. We could not have received the compensation we got without their assistance! We highly recommend their services! Thank you, Flight Delay Pay!read more
Constantin Cacoulidis
Constantin Cacoulidis
02:31 06 Oct 19
Great service from day one of our claim, we were kept informed on a regular basis by e mail as to how the compensation was progressing, thanks to all @ Flight Delay Pay for your dedication. We were informed 4 days ago that they had been successful in our claim and we have been paid out in less than 96 hours. Recommended 100% Thanks again Mike & Heather Thomasread more
Heather Thomas
Heather Thomas
15:34 29 Aug 19
Thank you so much, never thought i would get any money for my delayed flight and i am with shock i have now gained compensation i will definitely use them again and would recommend anyone else todo so!!read more
Bethanie Hughes
Bethanie Hughes
14:54 29 Aug 19
Very good to inform you about what doing on between them and airline about compensation and all thanks Paul and team quick too
Kelly Dillane
Kelly Dillane
09:49 24 Jul 19
Success! We had a long chain of emails with non-EU airline regarding a delay on second leg of a journey starting in EU. Discussing with them was useless, even when we had send them similar case law examples. This was a bit stressful, and we got the feeling they were having us for fools. However we lacked the expertise to deal with this ourselves. Paul from Flight Delay Pay on the other hand was very efficient. We just sent our info, signed some documents online, and few months later we got the compensation.read more
Domen Puncer Kugler
Domen Puncer Kugler
16:11 29 May 19
A great company if it wasn't for them we would not have got a penny as the airline refused to pay out. We would definitely recommend them and if needed use them again. The whole process took a while due to the airline refusing liability but in the end thanks to Flight Delay Pay we got the result we wanted.read more
Julie Bamford
Julie Bamford
16:09 08 May 19
I was not expecting compensation for a delayed flight. This site was recommended and so happy I made the claim. It was simple and fast with a lovely bonus at the end.read more
Annabelle Godwin
Annabelle Godwin
15:42 28 Apr 19
Really happy with the service from flight delay pay. Fast, exactly what I was hoping for and with a personal touch. Really appreciate it.
Ben Pollard
Ben Pollard
21:39 15 Apr 19
Within a fortnight of my initial conversation with Paul, the compensation payment was in my bank account. Excellent customer service, cannot fault! Would highly recommend!read more
mike136754
mike136754
12:15 02 Apr 19
Paul was very efficient and took all the stress out of making a claim. The website was easy to use and even has a bot that appears to help you through the process. The last thing you want after a delayed flight is to spend hours chasing down the airline to get compensation, these guys made my life easy and did it all for me. The process is really as easy as 123. Recommend them to all.read more
Sam Baxter
Sam Baxter
16:29 29 Mar 19
It was so good to be able to talk to a real person, Great service!,They took all the frustration of claiming direct with the airline away! Definitely the cheapest service I could find – highly recommend them.read more
Mathew Omeike
Mathew Omeike
14:17 27 Mar 19
A fantastic service and great to be in contact with a real person. The whole application was effortless and their efficient and helpful service got me excellent results. I would recommend this company to anyone who had ever suffered a flight delay.read more
sally sewell
sally sewell
12:03 26 Mar 19
Flight Delay made this such a quick & efficient process, as otherwise I would haven't achieved anything, whilst trying to claim myself for 9 months through other compensation companies. Thank you!read more
Emma Garrett
Emma Garrett
20:45 20 Mar 19
So pleased to find this competitively priced company based in the UK. Very efficient service with extremely helpful staff that saved me the frustration of dealing directly with the airline. Cannot recommend them enough, A* service.read more
Lisa Crittall
Lisa Crittall
19:39 19 Mar 19
Great Service, Paul and team do everything they can to make sure that everything is easy and get results fast.....
Steve Hey
Steve Hey
10:10 19 Mar 19
Fantastic service!!! So good to chat to a human voice, who understood exactly what was required to move my claim forward. Very pleased with the resultsread more
Ross
Ross
10:42 18 Mar 19
worked so hard to get my compensation, when others said the could not fight our case, would highly recommend
Kymberley Connor
Kymberley Connor
15:31 28 Feb 19
A speedy and efficient result, thank you.
Rosemary Gilbert
Rosemary Gilbert
12:13 12 Feb 19
Recommend to anyone who has flight delay.
mike bobker
mike bobker
21:59 06 Feb 19
Paul made the process easy, all communications were very good I would definitely recommend and have done so aswell Thank you again paul
Farzan Bi
Farzan Bi
20:49 16 Jan 19
Helped me through the entire process. Effortless on my part. I didn't keep all of my ticket stubs either which made things more complicated for Flight Delay to sort out but in the end they got the job done. 5 Stars!read more
Ryan Louie
Ryan Louie
16:30 29 Dec 18
Left them to deal with my claim done a great job for an acceptable fee would definitely recommend to anyone. Money transferred as soon as it was dealt with.read more
Lewis adams
Lewis adams
12:51 13 Aug 18
This is a great service that I just became familiar with! Paul was so quick to answer my questions and assist. I definitely will use them again should the need arise.read more
Kim Baker
Kim Baker
14:49 10 Jul 18
I would thoroughly recommend Flight Delay Pay. They handled my case efficiently and sympathetically and produced a much better result than I could ever have done on my own. Definitely five stars! Anthony Mread more
Anthony Morrissey
Anthony Morrissey
10:33 29 Jun 18
I would like to thank Paul for his work securing our compensation. I was a little bit nervous choosing Flight Delay Pay as I had bad experience with another company previously, but Paul was amazing. My messages were replied within hour or less and I was always updated about my claim. I strongly recommend Flight Delay Pay! They are brilliant. And thank you again, Paul !read more
Iveta Barauske
Iveta Barauske
13:20 22 May 18
VERY QUICK AND GOOD RESULT. ALWAYS KEPT WELL INFORMED. ALL COMPENSATION AND FLIGHT DELAY PAY COST’S EXACTLY WHAT PAUL SAID THEY WOULD BE. WELL WORTH ENGAGING FLIGHT DELAY PAYread more
kevin noble
kevin noble
10:17 17 May 18
Recommend This Service its Amazing , you can trust 100% on this guys, Thank You Mr Paul!!!
cobra82 Andrade
cobra82 Andrade
19:12 02 May 18
Very good. I contacted FlightDelayPay to help with a claim from an Airline who was ignoring my emails after I disputed their original reply. FlightDelayPay were quick to take up the case and were successful in the claim they made.read more
Simon Jenkins
Simon Jenkins
10:58 31 Jan 18
Absolutely brilliant! Great service, they were working so hard get my compensation. Highly recommended!
Ishtiyak Satir
Ishtiyak Satir
01:34 26 Jan 18
Found Paul very helpful, keeping us informed during the process, which was lengthy, due to the fact that this type of delay was one of the first, involving a personal injury to the first officer . Furthermore we were provided with regular updates, and asked for our comments in relation to the defendants submissions. Any information we required was answered timeously. Taking into consideration the foregoing ,we would have no hesitation in recommending this company to others whether/or not our case was successful.read more
Maureen Pursley
Maureen Pursley
16:18 02 Jan 18
Was fast and straightforward. Were very good at keeping me informed. Personal attention. Reccomend.
Ashtor Store
Ashtor Store
11:26 08 Dec 17
The team at Flight Delay Pay were very helpful from the offset. They helped settle my claim against BA in a timely and professional manner. I would highly recommend their services.read more
Clinton Houlker
Clinton Houlker
13:34 31 Oct 17
We had a horrible delay coming back from the States and decided to use Flightdelaypay to claim some compensation from the holiday company involved. This was achieved quickly and to our satisfaction and will be using their service again if the same thing happens!! Well done.read more
John Dickinson
John Dickinson
11:03 30 Oct 17
Really happy with the personal service i got from these guys. I had previously failed at getting a response from EasyJet so im really chuffed i got my compensation when using Flight Delay Pay. Will be recommending to my friends.read more
Darren Lancaster
Darren Lancaster
20:07 28 Oct 17
I felt it took quite a while for the claim to be settled (6 months), but without Paul I don't think I would have been successful. I had to contact them regularly to find out what if anything was going on, but he did reply quickly to all my emails. If I needed to claim again (hopefully I wont) I would use this company again.read more
Christine Hazlewood
Christine Hazlewood
10:51 24 Oct 17
Really happy with the service I received from Flight Delay Pay - got great compensation for my delayed flight with very little effort on my part. Thanks again for all your help.read more
Jennifer Coxall
Jennifer Coxall
18:01 23 Oct 17
Friendly staff that took all the hassle out of making the claim with a quick payment for the claim.
Josh Guilmant
Josh Guilmant
15:47 24 Jul 17
Sorted myself and 3 friends compensation when we were denied boarding on a flight the airline had overbooked! Would certainly recommend!
Max Davidson
Max Davidson
20:14 23 Mar 17
When my flight from Stockholm to NYC was delayed by 3+ hours and the airline didn't offer any compensation, Flight Delay Pay quickly and painlessly recouped compensation beyond the cost of my flight. I can't recommend them enough.read more
Greg Edwards
Greg Edwards
21:01 04 Mar 17
Flight delay pay sorted my claim within a month (and my friends too) for a delayed flight from gatwick to ibiza we were on back in 2014. I was so please when my cheque arrived in the post this morning! Time for a shopping spree! ???Thankyou Paul for talking me through the process on the phone.read more
Katie Robson
Katie Robson
14:30 27 Aug 16
Really pleased with the fast, friendly and professional service I received from Paul and the team at Flight Delay Pay. I was on a 4 hour flight delay with BA and I received my compensation cheque in the mail only 3 weeks after submitted my claim. I thoroughly recommend!read more
Adam Davidson
Adam Davidson
10:49 27 Aug 16
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What we’re talking about

British Airways suffers another IT failure causing 100s of flights to be cancelled. What are your rights?

British Airways says it has fixed the IT glitch which caused more than 100 flights to be cancelled and more than 200 others to be delayed today (Wednesday 7th August, 2019) at Heathrow, Gatwick [...]

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