What does Air Passenger Solicitors do and why should I not submit the claim myself?
Have you been subject to a long delay cancellation or were you denied boarding. You will probably be entitled to compensation of up to € 600,- per person. We [...]
How do I submit a flight delay claim?
You can submit your claim by entering your flight details using our claim calculator. Please enter your personal details and the information relating to the passenger list and your [...]
Can I add other people to my flight delay claim?
Only those people on the same booking and only those who paid for a ticket. Other passengers will need to file a separate claim as the correspondence with the [...]
I have lost my travel documents. Can I still claim flight delay compensation?
Proof of payment will do instead but we always prefer the travel documents
How long do I have to submit my flight delay claim?
In the UK the statute of limitation is set at 6 years but other EU countries vary
How long does it take to submit my flight delay claim?
The initial claim process is relatively quick but we are dependant on the airlines' responses. The average period is 3-6 months.
Will you take the airline to court on my behalf?
Yes if necessary and we will pick up the legal fees. If we do, we do it on a no win, no fee basis. If, however, we do succeed, we [...]
The initial delay meant I missed a connection is this one claim or two
One Claim. Please note that both flights must be provided by the Airline under the same booking reference. Several flights may be included in the same claim only if [...]
Can I claim compensation with Air Passenger Solicitors if the Airline has already rejected my flight delay claim?
Yes, it's still possible to submit your flight delay claim with us, as airlines generally reject the initial request submitted stating 'extraordinary circumstances'. After you've submitted your claim, we [...]
How much does Air Passenger Solicitors charge?
We accept claims on the basis of 'No win, no fee'. This means we won't charge you unless we succeed at claiming compensation, even if this requires legal steps. [...]