What does Flightdelaypay.com do and why should I not submit the claim myself?

August 15th, 2016|

Have you been subject to a long delay cancellation or were you denied boarding. You will probably be entitled to compensation of up to € 600,- per person. We [...]

How do I submit a flight delay claim?

August 15th, 2016|

You can submit your claim by entering your flight details using our claim calculator. Please enter your personal details and the information relating to the passenger list and your [...]

Can I add other people to my flight delay claim?

August 15th, 2016|

Only those people on the same booking and only those who are older than 2 years old. Other passengers will need to file a separate claim as the correspondence [...]

Can I claim flight delay compensation for children?

August 15th, 2016|

Yes, but not for those under two years of age

I have lost my travel documents. Can I still claim flight delay compensation?

August 15th, 2016|

Proof of payment will do instead but we always prefer the travel documents

How long do I have to submit my flight delay claim?

August 15th, 2016|

In the UK the statute of limitation is set at 6 years but other EU countries vary

How long does it take to submit my flight delay claim?

August 15th, 2016|

The initial claim process is relatively quick but we are dependant on the airlines' responses.  The average period is 3-6 months.

Will you take the airline to court on my behalf?

August 15th, 2016|

Yes if necessary and we will pick up the legal fees. If we do, we do it on a no win, no fee basis.  If, however, we do succeed, we [...]

The initial delay meant I missed a connection is this one claim or two

August 15th, 2016|

Two separate claims. As the circumstances of these flights will never be exactly identical, they will also need to be assessed separately. Several flights may be included in the [...]

Can I claim compensation with Flightdelaypay.com if the Airline has already rejected my flight delay claim?

August 15th, 2016|

Yes, it's still possible to submit your flight delay claim with us, as airlines generally reject the initial request submitted stating 'extraordinary circumstances'. After you've submitted your claim, we [...]

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